Privacy policy

Privacy Policy Consent
The website and its content is owned by FELOPATEER PALACE (“company”, “we”, or “us”). The term “you” refers to the user or viewer of  www.felopateerpalace.com (“website”).

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the website at any time without notice. In the event of a material change, we will let you know via email or a prominent notice on our website.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our website or its content is governed by this Privacy Policy. By using our website or its content, you consent to this Privacy Policy, whether or not you have read it.

1. Information We May Collect
We collect personal information to enhance your user experience when utilizing our Website or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect:

- A name and an email address if you complete our contact form with a question or comment. This information will be manually entered by you into a form on our website.

- Contact information, such as name, email address, postal address, phone number

- Information may be collected from you if you interact with us on social media sites, such as Facebook, Instagram, and Pinterest

- Device and browser information including location information, IP addresses, cookie identifiers.

- Hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising

- End-user website activity

If you disclose any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Please note that the information above (“Personal Data”) is given to us voluntarily, and by providing this information you are giving consent for us to use, collect and process this personal data. If you wish to opt-out or request that we delete your personal data, please send us an email.

If you choose not to provide us with certain personal data, you may not be able to participate in certain aspects of our website or content.

2. Other Information We May Collect:
Anonymous Data Collection and Use

We may use your IP address to help identify which areas of the website are most heavily used. Your IP address is the number assigned to computers connected to the internet and is helpful to us for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

3. What We Do With Information We Collect
Contact You

We may contact you with information that you provide to us based on these lawful grounds for processing:

We may contact you if you give us your clear consent to do so.

Share with Third Parties

We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, or SMS marketing provider to send text messages and Google / social media accounts in order to run advertisements. By visiting our site, third parties (such as AdRoll) may place cookies on your browsers for targeted advertising purposes.

Submission, Storage, Sharing and Transferring of Personal Data

Personal data that you provide to us is stored internally or through a data management system. Your personal data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider or team members).

It is important to note that we may transfer data internationally. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

4. Data Retention
We retain your personal data for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain personal data for longer periods of time if necessary for legal, contractual and accounting obligations.

5. Confidentiality
We aim to keep the personal data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that:

(1) such action is necessary to protect and defend our rights or property or those of our users or licensees,

(2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or

(3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.

6. How You Can Access, Update or Delete Your Personal Data You have the right to:
- Request information about how your personal data is being used and request a copy of what personal data we use.

- Restrict processing if you think the personal data is not accurate, unlawful, or no longer needed.

- Rectify or erase personal data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).

- Withdraw your consent at any time to the processing of your personal data.

- Lodge a complaint with a supervisory authority if you feel we are using your personal data unlawfully.

- Receive personal data portability and transference to another controller without our hinderance.

- Object to our use of your personal data.

- Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

You may unsubscribe from our emails or updates at any time through the unsubscribe link at the footer of all email communications or by email.

7. Security
We take commercially reasonable steps to protect the personal data you provide to us from misuse, disclosure or unauthorized access. We only share your personal data with trusted third parties who use the same level of care in processing your personal data. That being said, we cannot guarantee that your personal data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

8. Third Party Websites
We may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials we provide links to. Please review their privacy policies for guidelines as to how they store, use and protect the privacy of your personal data.

9. Notification of Changes
We may use your Personal Data, such as your contact information, to inform you of changes to the website or its content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our website, its content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy. Please review this Privacy Policy periodically. Continued use of any of information obtained through or on the Website or its content following the posting of changes and/or modifications constituted acceptance of the revised Privacy Policy. Should there be a material change to our Privacy Policy, we will contact you via email or by a prominent note on our website.

10. Data Controller and Processors
We are the data controllers as we are collecting and using your personal data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.

11. Cookie
You should find below all the informations about cookies we use and theirs functions.

We use cookies and other similar technologies, such as HTML5 storage and local objects shared, in order to know your preferences but also, to adapt our Internet pages depending on your needs. We use at the same purpose Google Analytics ; the use of cookies is also possible in this context.

(1) Functions and uses of cookies

- Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart 'phones or 'tablets') as you browse our websites. They are used to 'remember' when your computer or device accesses our websites. They allow us to remember whether you are logged in to the site and to remember what items you had in your shopping bag. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

- By using our website, you allow us the use of cookies. You have the right to naviguate on our website without cookies. In other words, you can oppose the use of cookies at any time by making the corresponding settings on your device. To do this, please proceed as follow :

- Most browsers are programmed to accept automaticaly cookies. You can change this settings by activating *Accept no cookie* setting in your browser.

- You can delete cookies already present on your device at any time.

- The opposition to the use of cookies or their deletion is linked, like their use to the device and the browser used. Indeed, you have to make the opposition to the use of cookies or their deletion on each of your devices, and in the case of several use of browser, for each of them.

- If you decide to make the opposition to the use of cookies, it may impact some features proposed on our website.

We use the following cookies :

Functional cookies
These cookies let guarantee the proper functioning of website features. We also use a cookie to collect and record your consent to the use of cookies while browsing.

Statistical cookies
These cookies allow us to establish statistics on the use of our Internet pages and to detect navigation problems in order to monitor the quality of our services.

We would like to adapt the content of our Internet pages in the most targeted way possible to your areas of interest and thereby improve our offer for you. To know the preferences of the users of our Internet offer and to identify the most popular sections, we use the Google Analytics analysis tool.

(2) If these analysis tools are used, data may be transmitted to servers located in the United States for processing. In this regard, please note that in the United States, according to the European Union, there is no "appropriate level of protection" for the processing of personal data as prescribed by EU standards. This level of protection can however be replaced for certain companies by a certification to the standard “EU-U.S. Privacy Shield ”.

(3) If you do not want us to collect and use information about your visit to our Internet pages using the above-mentioned analysis tools, you may object to this in the future at any time ("opt-out").

We will respond to your objection by inserting an opt-out cookie in your browser. This cookie is used exclusively to identify your objection. Please note that for technical reasons, an opt-out cookie can only be used with the browser in which it has been installed. If you delete cookies or use another browser or other device, you will have to activate the opt-out option again.

(4) You will find below information on the suppliers of the analysis tools we use and the opt-out option available to you:

Google LLC. ("Google"):

Google is EU-U.S certified. Privacy Shield.

Configure cookies consent

You can oppose the transmission of your data, as well as their storage and processing by Google. Google will inform you about this via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

12. Rolex Section

While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.